The Reef Coco Beach Resort & Spa Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

The 4-star Reef Coco Beach Resort & Spa delivers a beachfront family experience just steps from Playa del Carmen's 5th Avenue, featuring a pool complex with swim-up bar and dedicated areas for activities.

Comfort with Garden Views

Rooms at The Reef Coco Beach Resort & Spa offer king-size or double beds, private bathrooms with vanity mirrors, and air conditioning. Each accommodation includes a flat-screen TV, minibar, and garden views from private balconies.

Diverse Dining Options

The Miramar buffet restaurant serves breakfast from 7 AM to 11 AM and lunch from 12:30 PM to 3 PM. La Cascada lobby bar operates from noon to 11 PM, while Bar & Mar pairs beachfront views with international spirits.

Activities and Recreation

The Reef Travel Shop coordinates local experiences and activities. Guests access the thatched-roof swim-up pool bar serving domestic drinks and non-alcoholic beverages.

Central Beach Location

The Reef Coco Beach positions guests within a five-minute walk from 5th Avenue, fifteen minutes from the Cozumel ferry terminal, and 45 minutes from Cancun International Airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

Max:

2 persons

315 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

Check Prices

Superior Room

Max:

2 persons

315 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Balcony

room details

Check Prices

Club Superior Beach Room

Max:

2 persons

315 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 2.2 mi

Cancun (CUN) 34.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Cycling
Tennis court
Golf course
Pool tables
Darts
Table tennis
Fishing

Services

Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

Map view

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.2 mi

Mall

Quinta Alegria Shopping Mall

5100 ft

Beach

Mamita's Beach Club

2500 ft

Beach

Kool Beach Club

3100 ft

Av. Benito Juárez

Los Fundadores Park

1.4 mi

Gallery

Tierra Huichol

2200 ft

Gallery

Galeria Luis Sottil

3000 ft

Gallery

La Galeria de Playa Art Gallery

3100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3100 ft

Gallery

Riviera Art Gallery

3900 ft

Beach

Playacar

5000 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

4100 ft

Museums

3D Museum of Wonders

1.3 mi

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

4300 ft

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

2500 ft

Av.10 Manzana 144

The Union

2300 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1.2 mi

Beach

Playa Mamitas

3000 ft

Store

ME Dive Center

2900 ft

Calle 88 Norte

Playa Publica 88

1.3 mi

Night club

Coco Bongo

1.2 mi

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

5300 ft

Aquarium

Aquarium Beach

1.1 mi

Shopping Area

Plaza Las Americas

4100 ft

Beach

Point Esmeralda

1.6 mi

Church

Nuestra Senora del Carmen Catholic Church

2.0 mi

Nearby

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1800 ft

Albatros

Martina Beach Club

700 ft

Beach

Shangri-la's Beach

1800 ft

Shangri-la Caribe Beach Village Resort

1700 ft

Restaurants

Salento

900 ft

Avenida 46 Norte

Ojo De Agua Pdc

1200 ft

Av. CTM 20

It Ganesha

1500 ft

Calle 44 Corner with 1ra Avenida Norte

El Zorro Plateado

1700 ft

Avenida 1

Balche Playa

1900 ft

Quinta Av

La Cueva del Chango

2200 ft

38th Street Between 5ta Avenue And the Sea Zazil Ha

Luma taverna del mar

1700 ft

Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido

Trujillos Cantina de Selva

2000 ft

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

Colectivo Mexicano Cervecero

2100 ft

5th Ave Between Calle 40 and 42

El pirata

2200 ft

Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av

PIOLA Playa del Carmen

2200 ft

Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily return

6.0/10

Guest rating

Rooms

6.4

Location

7.8

Service

6.6

Dining

6.2

4/5 based on 6906 reviews

#65 based on Tripadvisor

Nancy

United States of America, March 2025

6.6/10

I had a lovely stay at The Reef Coco Beach Resort & Spa. The location was fantastic, just a short walk from 5th Avenue, and the staff was incredibly friendly and attentive. though the accommodations could definitely use some updating. The dining options were good, but I found some hidden fees in the all-inclusive package that were surprising.

Rooms

6.0

The rooms were clean but seemed a bit dated, with some bathrooms that felt old-fashioned. I did experience humidity issues, which made everything feel clammy. Even with these concerns, the bed was quite comfortable.

Service

8.0

The staff was wonderful, especially at the buffet where servers like Carlos and Wendy made a great effort to remember our preferences. However, I encountered some communication issues when asking about the transport options to other resorts.

Location

8.0

The resort is ideally located just a 10-minute walk from 5th Avenue, providing easy access to shops and dining. However, the beach area was crowded due to nearby boats anchoring, making swimming difficult.

Dining

7.0

I enjoyed the breakfast buffet with a good variety of choices. Unfortunately, the lunch offerings were underwhelming, and it was disappointing to find some beverages had hidden fees. The on-site restaurants like the Mexican and Italian served nice meals, but I was hoping for more vegan-friendly options.

Facilities

7.0

The resort has decent facilities including a spa and clean public beach access. However, I found some hidden charges for Wi-Fi and certain dining options, which felt a bit misleading for an all-inclusive experience.

Tony

United States of America, December 2024

5.6/10

The Reef Coco Beach Resort had some lovely aspects, like the beautiful pool and beach area, which were definitely the highlights of my stay. However, the food was mostly below average, and the cleanliness of the rooms left much to be desired. While the staff was generally friendly, there were times when the service felt lacking, especially at the reception. Overall, it might work for someone looking for a budget-friendly spot but without high expectations.

Rooms

5.0

The rooms were disappointing, with mildew smells and signs of wear and tear. My first room had black spots on the mirror, and the bedding was hard. I had to use extra blankets for comfort.

Service

5.0

The staff were friendly, but I found the service inconsistent. I often had to wait for help at the reception, and my requests sometimes went unanswered, especially with excursion bookings.

Location

7.0

The resort is conveniently located near the beach and close to shopping areas, which was a plus. I enjoyed being able to walk to nearby restaurants and shops during my stay.

Dining

5.0

Dining options were varied, but most of the food was lukewarm or bland. I did enjoy the Mexican restaurant, and the teppanyaki was decent, but the buffet and Italian options felt lackluster compared to expectations.

Facilities

6.0

The facilities could use improvement; notably, I found the loud sports bar above my room made it difficult to sleep. However, the beach and pool areas were good and well-maintained.

Joshua

United States of America, October 2024

6.2/10

I had an enjoyable stay at The Reef Coco Beach Resort & Spa, where I appreciated the clean environment and friendly staff. The breakfast was really good, and the convenient location near 5th Avenue was a plus. However, the bed comfort left something to be desired, and the ocean had a significant seaweed problem during my visit.

Rooms

9.0

The rooms were very clean, and my superior double room offered a spacious layout with a nice balcony.

Service

8.0

Service was generally good, especially at the main reception and bar areas, but I did notice a few bumps during high traffic times.

Location

8.0

The location was great, just a short walk to downtown, but the area felt a bit lower class than I expected.

Dining

7.0

Breakfast options were fantastic with a good selection, though my experience at the Italian restaurant was just okay.

Facilities

7.0

The resort had many amenities and activities available, though I did have a less-than-stellar experience with the massage setup.

Wendy

United States of America, October 2024

6.4/10

I had some mixed feelings about my stay. The beach was absolutely beautiful and the activities were fun, but I faced issues with the noise in my room and some disorganization in the dining services. Despite these challenges, I ended up having a good time overall.

Rooms

6.0

The room was clean and well-kept, but the noise level from the nearby snack bar was frustrating. I asked for a quieter room but ended up dealing with a lot of disturbances.

Service

7.0

The staff were friendly, particularly at the front desk, but the service in the dining areas could be slow and unorganized at times. I felt like there was room for improvement.

Location

8.0

The location right by the beach was amazing; I loved taking long walks along the shore. However, being near the Sports Bar made it noisy in my room.

Dining

7.0

The Mexican restaurant had fantastic food, but I had some issues with slow service at the Italian restaurant, which was disappointing given how delicious the food was.

Facilities

7.0

The hotel facilities were decent, with good housekeeping and a nice pool, but I wish there had been more variety in the buffet food options.

Samuel

United States of America, October 2024

5.4/10

I had a mixed experience at the resort. The location was fantastic, just a short walk to 5th Avenue, but the food left much to be desired. While I appreciated the friendly staff, particularly those at the pool and bar, my check-in experience was frustrating, and the room was not as comfortable as hoped.

Rooms

6.0

I stayed in a room that overlooked the pool, but the bed was quite hard and made it difficult to get a good night's sleep. The amenities were basic, and the noise from other guests was noticeable, which disrupted my rest.

Service

5.0

Though many staff members were friendly and attentive, my check-in experience was disappointing due to a rude front desk attendant. It felt like service could be inconsistent, which affected my overall impression.

Location

8.0

The resort's location is a definite highlight, being a short stroll from 5th Avenue. I loved the easy access to the beach and the bustling atmosphere of Playa del Carmen.

Dining

5.0

Unfortunately, the food quality was a major downside. The buffet food was usually only warm at best, and I had a few less-than-pleasant dining experiences, especially at lunch and dinner.

Facilities

6.0

The pool area was enjoyable and spacious, providing a nice layout for guests. However, acquiring a pool chair during peak times could be quite challenging.